• Clinical Manager - Home Care

    Location US-MI-Frankenmuth
    Job ID
    8:00 AM - 4:30 PM - Monday - Friday - Additional hours may be required depending on census and staffing and On-Call rotation
  • Overview

    Responsible for the overall management of the home health and hospice clinical services including the day to day operations, planning and development, oversight of patient care and staff, as well as staff education and mentoring.  This position is considered part of Skilled Professional Services and is subject to the Skilled Professional Services policy.


    • Provide oversight of all patient care services and personnel. Oversight includes:
      • Making patient and personnel assignments
      • Coordinating patient Care
      • Coordination referrals
      • Assuring patient needs are continually assessed
      • Assuring the development, implementation and updates of the individualized plan of care
    • Oversee skilled nursing care, hospice, therapy, MSW, nutritionists and agency services, through consultation, case conferences, clinical in-services, Interdisciplinary Group (IDG) and other meetings
    • Participate in and facilitate performance improvement efforts in collaboration with the Quality Coordinator
    • Complete competency and job performance reviews of all clinical staff through use of clinical documentation, QAPI activities and field visits at least annually as needed
    • Facilitate follow-up and resolution to issues that arise
    • Respond to and follow up on client and staff complaints/concerns and incidents
    • Perform coaching/training visits with staff
    • Ensure clinical practice and documentation by clinical employees complies with state and federal regulations, accreditation standards and agency policies and procedures
    • Provide on-going education in response to identified performance improvement opportunities
    • Share in twenty-four (24) hour supervisory extended hour call for weekends and after hours
    • Ensure optimal cost effectiveness in staff utilization and participate in decision making regarding organization of service delivery and human resources hiring
    • Participate in individually assigned committees
    • Review and ensure accurate, complete comprehensive assessment and completion of client/family record at time of admission, change of condition, resumption of care, in-patient stay, re-certification and discharge
    • Respond to phone calls from field staff, payers, physicians, clients and families
    • Participate in clinical policy and procedure development to meet on-going agency needs
    • Collaborate with administrative support team and business office to maximize efficiencies of processes related to the provision, documentation and reporting requirements of services
    • Chair home health and hospice nurse meetings and case conferences
    • Screen referrals for appropriateness of hospice services, method of payment, attending and managing physician and safety
    • Foster collaboration between all disciplines through interdisciplinary group meetings (IDG) and on a day to day basis to ensure optimal appropriate care for hospice patients and their families
    • Fulfill all functions of registered nurse for home health and hospice
    • Facilitate Home Health and Hospice Nurse on-call coverage after hours and on weekends
    • Responsible for Quality Reporting audits, Performance Improvement plans, education, tracking and reporting
    • Assists in QAPI activities including auditing and participation in performance improvement
    • Review physician orders and ensure follow through
    • Attend association meetings
    • Provide back-up visits when necessary


    • Must hold a current, valid license in the State of Michigan as a Physician, Physical Therapist, Speech-Language Pathologist, Occupational Therapist, Audiologist, Social Worker or Registered Nurse.

    **Keywords:   Wellspring Lutheran Services, Home Health, Home Care, Hospice, Frankenmuth**




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