• Social Work - Foster Care Supervisor (MSW)

    Location US-MI-Gaylord
    Job ID
    Monday - Friday, 8:00 AM -5:00 PM, Including availability for emergencies and special needs, some nights, weekends and holidays
  • Overview

    Provide supervision and professional leadership to a team of foster care case managers so the functioning of the unit can be accomplished. Supervisor activities include: Organize workflow and priorities; Assign work among employees; Maintain quality/quantity standards regarding program performance and outcomes; Interpret operating policies and procedures; Participate in hiring process; Train employees; Evaluate employee performance; Twenty-four hour (24) availability to accept referrals or assist with staff and client emergencies.



    • Provide individual supervision and professional leadership to direct service staff, support staff and student interns (as applicable)
    • Ensure overall unit compliance with contracts, licensing, accreditation guidelines, agency policy, procedure and strategic plan, etc. Complete case reviews quarterly
    • Input data per established guidelines into agency and contractor data collection system.
    • Handle and coordinate the ongoing personnel issues of the unit; i.e., leave records, training records, participate in the recruitment, interview, reference, and orientation process for new hires
    • Communicate employee performance expectations, conduct new hire six month evaluations and annual evaluations.  Develop performance improvement plans where required
    • Coordinate the referral and intake process and make appropriate assignments to staff
    • Monitor, read and approve all required reports, including incident reports
    • Provide some direct service to clients depending on specific contract language or unit structure
    • Promote staff morale and team building; encourage collaboration, share wins and successes, create a feeling of belonging; responsible for the training needs of the unit
    • Organize and run regular team meetings
    • Interpret agency policy and procedures to staff and serve as a liaison, bringing staff concerns and needs to the Program Manager/Division Director as needed 
    • Oversee and approve staff expenses and program expenditures including use of specific assistance funds; Manage unit petty cash and checking account as applicable 
    • Participate as requested as a member of a CQI team or other agency workgroups
    • Coordinate services with other agencies/ professionals and represent Wellspring Lutheran Services in community networks
    • Provide twenty-four (24) hour availability to clients and staff and a flexible work schedule
    • Transport clients in your own vehicle


    • Master’s degree in social work or human service field (as required by Contract/License for programs including Counseling, Family Reunification Program, Advanced Impact)


    • Master’s degree in social work or related human service field OR Bachelor’s degree in social work or related human service field with a minimum of three years of field experience (or more as required by contract) AND commitment to complete a Master’s degree within four years (FFM, FC, Teen Parent, Supportive Housing)
    • Minimum two years related experience working with children and families unless contract/license requirement indicates more experience is required 
    • Ability to work a flexible schedule including evenings, weekends and holidays
      • Access to a personal vehicle with liability insurance for work use at all times
      • Maintain a personal cell phone for client contact (partially reimbursed through agency stipend)
    • Ability to be away from home overnight as necessary for required training and meetings
    • Maintain or seek license, certificate or registration commensurate with the function of the position and the individual's academic training and experience
    • Ability to navigate residences which may not be ADA accessible

    **Wellspring Lutheran Services, Children & Families, Family Preservation, Social Work, Human Services, Family Services, In Home, Interdisciplinary Studies in Social Science, Education, Community Development, Law Enforcement, Forensic Psychology, Behavioral Science, Gerontology, Special Education, Education of the Emotionally Disturbed, Education of the Gifted, Charlevoix, Cheboygan, Harbor Springs, Indian River, Mackinaw City, Pellston and Petoskey**


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